Explore Our Courses
Discover a variety of courses designed to enhance your skills and knowledge in various fields.
Comprehensive Course Offerings
Explore our diverse range of courses designed to enhance your skills and knowledge.
Tailored Learning Experience
Personalized attention to meet your unique learning needs and professional goals.
Expert Instructors Available
Learn from industry experts who provide valuable insights and practical knowledge.
Flexible Learning Options
Choose courses that fit your schedule and learning preferences.
Project Management
Project management courses equip individuals with the skills to plan, execute, and oversee projects effectively, covering areas like planning, risk management, and stakeholder communication, crucial for career growth across industries
Who Should Do This Course?
Any professional aspiring to be a Project Manager
Project managers
Associate/Asst. Manager - Projects
Team leads/Managers
Project Executives/Engineers
Software Developers
Course Outline
Project integration management.
Project scope management.
Project time management.
Project cost management.
Project quality management.
Project resource management.
Project communications management.
Project risk management.
Project Procurement Management
Project Stakeholders Management
Price : GBP 599
What are the Course Objectives?
By the end of this training, you will:
Acquire the relevant knowledge and skills required to clear the PMP® certification exam
Earn the requisite 35 PDUs required to take the PMP® certification exam
Develop a working knowledge of the 5 process groups and 10 knowledge areas as prescribed by PMI - PMBOK® Guide—version 6
Master the skills to manage, execute, and deliver projects successfully in line with global project management best practices
Customer Relationship Management
Customer Relationship Management (CRM) is a business strategy and technology that helps companies manage and analyze customer interactions and data throughout the customer lifecycle to improve customer service, enhance customer satisfaction, and drive customer loyalty, ultimately leading to increased sales.
Who Should Do This Course?
Customer Relationship executives
Customer Service officers
Managers
Human Resource Personnel
Sales personnel
Anyone willing to enhance or launch their career in CRM
Course Outline
Module 1
The terms and benefits of CRM on a company’s bottom line
Analyze the different components of a CRM plan
Develop a checklist for readiness and success in CRM
Describe how CRM creates value for organizations and customers
Consider developmental roles that have the greatest impact on CRM
Installation and use of CRM+ software.
Module 2
The Customer Service/Sales Profile
Managing Initial or Stand-Alone Transactions
Managing for Repeat Business
Managing for Customer Advocacy
Managing and Sharing Customer Data
Managing Customer Information—Databases
Managing Relationships Through Conflict
Module 3 Mock Exam and Certification
Relationship selling
The Customer Service/Sales Profile
Managing Initial or Stand-Alone Transactions
Consider developmental roles that have the greatest impact on CRM
Installation and use of CRM+ software.
Price : GBP 499
What are the Course Objectives?
What CRM is and who it serves
Checklist for success
Requirement-driven product selection
Considerations in tool selection
Strategies for customer retention
Building the future
Homegrown vs. application service provider
The development team
Evaluating and reviewing your program
Document Control Course
This programme is designed to empower participants to setup and maintain a state-of-the-art Document Control Centre (DCC). It covers the best practices of Document Control with a very practical and hands-on approach,
while going through all the components, the core expert topics and activities of the profession.
Who Should Do This Course?
New Document Controllers,
Personal Assistants,
Documentation Officers,
File Room Assistants,
Technical Assistants,
Executive Secretaries,
Company Secretaries, and
Administrative Officers Etc.
Course Outline
Day 1 Module 1
Document hierarchy
Quality manual
Policy & procedures
Work instructions
Records
Document consistency and referencing
ISO requirements and resources
Process and document ownership
Day 2 Module 2
Periodic review
Documentation standards
Defining a corporate standard
Document security and control
Defining a corporate standard
What does documentation mean to auditors
Documentation requirements
Operational Management and Control Systems
Audit Standards
ISO Documentation Review Requirements
Price : GBP 599
What are the Course Objectives?
By the end of this course, participants will be able to do the following:
Create and Interpret numbering systems
Controlled document list
Circulation list
Document retention and amendment
Digital Marketing Master Class (DMMC)
This programme is designed to explain what Digital Marketing is all about, how it works, and how to maximize its tools. Therefore, our Digital Marketing Courses aim to enable Small and Medium-scale Enterprises to learn how to Attract and Retain High-Paying and loyal customers using Digital and Social Media Tools.
Who Should Do This Course?
Entrepreneurs and Business Owners,
Students and Recent Graduates,
Career Changers,
Freelancers and Remote Workers,
IT Professionals,
Executive Secretaries,
Anyone with an Interest
Course Outline
Digital Marketing Course
1. Social Media Marketing (SMM)
2. Content Marketing
3. Affiliate Marketing
4. Email Marketing
5. Influencer Marketing
6. Online Ad
7. Search Engine Optimization (SEO)
8. Mobile Marketing
9. Search Engine Marketing (SEM)
10. Pay Per Click (PPC)
Price : GBP 500
What are the Course Objectives?
By the end of this course, participants will be able to do the following:
Understand the Rudiments of Digital Marketing
Create and Manage Campaigns
Use pay-per-click
Build Audience
Graphics Design Course
A graphic design course equips individuals with the skills to visually communicate ideas and information through images, typography etc.
Who Should Do This Course?
Entrepreneurs and Business Owners,
Students and Recent Graduates,
Career Changers,
Freelancers and Remote Workers,
IT Professionals,
Executive Secretaries,
Anyone with an Interest
Course Outline
Graphics Design Course
1. Introduction to Graphic Design
2. Principles of Design
3. Design Process
4. Project Management
5. Color Theory
6. Online Ad
7. Software and Tools
8. Specific Design Areas
9. Portfolio Development
10. Advanced Study and Development
Price : GBP 300
What are the Course Objectives?
By the end of this course, participants will be able to do the following:
Apply basic graphic design techniques to your own personal and professional projects.
Course Offerings
Explore our diverse range of courses and detailed descriptions.
Corporate Trainings
Discover courses tailored to your firm's learning needs today.
Individual Course Details
Find comprehensive information about each course available here by speaking with a CSR.
The courses offered here are incredibly informative and well-structured. I've gained valuable knowledge that has truly enhanced my skills and confidence in my field.
Ifeoma Nwachukwu
★★★★★
Contact Us
Reach out for inquiries about our courses and services offered.